PRIVACY POLICY

This Privacy Policy describes how customers’ personal information is collected, used, and shared when visiting our official website https://www.nabenia.com/ or making a purchase on it.

Personal information collected

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

Furthermore, when you make or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers unless you pay via PayPal or Amazon Pay), email address, and phone number. This information is automatically referred to as “Order Information.”

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How do we use your personal information?

Generally, we use the order Information we collect to process any orders placed through our website (including to process your payment information, to handle your order shipment, and to provide you with invoices and/or order confirmations). 

In addition, we use this Order Information:

- to communicate with you;

- to assess potential fraud or risk; and

- when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information (specifically your IP address) we collect to assess potential fraud or risk and, more generally, to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to evaluate the success of our advertising and marketing campaigns).

Your rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the details set out below.
Alternatively, if you are a European resident, please note that we process your information in order to fulfil our contractual obligations to you (for example if you place an order on the Site) or to pursue our legitimate business interests, listed above.

Data retention

When you place an order through the site, we will keep your order information on file unless and until you ask us to delete it.